Eltropy and Sharetec have joined forces to empower credit unions that are taking a digital-first approach to consumer service and experience. With text messaging, you can get desired information to your members anytime and anywhere in the fastest way possible. (And text messaging is only the beginning. Go omnichannel with Eltropy and be readily available for conversations beyond lending on any channel your members prefer).
Learn MoreWith Sharetec’s Open API, getting Eltropy up and running is a breeze. Sharetec provides basic text banking APIs as part of their standard API, and Eltropy will send all text banking requests.
Your credit union can provide many banking functions over text message.
Enable members to request account balance, history, and even transfer funds - all with a simple text command
Provide members with commands to receive text message replies regarding balance of their savings, checking, certificates, loans, and credit card amounts
Members can access real-time data regarding their recent transactions
Members can quickly find an ATM or one of your branches
Enable e-Alerts and send notices regarding electronic deposits, withdrawals, or when a payment is due
Send product offers, support the lending process, cross-sell/upsell products, and market more
Text messaging will benefit your members in a variety of ways, including:
And Eltropy even benefits your members who don’t have smartphones! You can send smartphone-less members text alerts, including balance alerts, balance threshold alerts, fee alerts, transaction alerts, and more.
The numbers speak for themselves
automated resolutions when users engage with text banking
reduction in contact center agent call/chat volume
transaction-based use cases automated with text banking
Contact us for a 1:1 meeting on how Eltropy can help digitally transform your credit union.
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