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target audience
Most Credit Unions have come to realize the difficulties of maintaining vital employee/member relationships, and the importance of sharpening their competitive edge. After all, no Credit Union wants to be perceived as “off target” to their members as they strive to increase business and rise above the competition. 

For those Credit Unions who truly want to “hit the mark” with their members, Sharetec’s Target Marketing Solution offers an extremely powerful tool. This solution enables Credit Unions to deliver tailored messages to their members by analyzing every one of their transactions. By doing so, it pinpoints a member’s activities, hobbies, life events and financial product mix, allowing for a personalized online customer experience. Every transaction is assigned a tag called a Key Lifestyle Indicator (KLI); and based upon the member’s uniquely defined combination of KLIs, he or she is offered a selection of qualified Credit Union products that match those specific needs and interests.

Such highly personalized target marketing is quickly becoming the “norm” in our modern online banking world—which is why so many Credit Unions have opted to take advantage of Sharetec’s Target Marketing Solution. Perhaps it’s time for your Credit Union to take precise aim at your business challenges and your members’ diverse needs so you can reach a new level of success in 2017!

 

sharetec cash balance image
 

Credit Union tellers are often caught “off balance,” with much of their time spent accounting for cash and balancing cash drawers—all while trying to provide the best customer service. The teller’s main focus should be on the member, with exceptional service and cross-selling topping their to-do lists.  

Sharetec’s Cash Management service automates your tellers’ routine cash-related duties, allowing them to shift their focus from cash to customer. With this shift, your Credit Union can employ people whose skills are better suited to serving the diverse needs of your members, which can assist you in improving customer service and meeting your cross-selling goals.

Teller Cash Inventory  

Daily tracking of exchanged cash and coin demands complete accuracy. Balancing cash at day’s end can be cumbersome, and being out of balance can be exhausting. Teller Cash Inventory carefully records specific denominations of all exchanged money so when things fail to balance, your staff can identify the missing denominations with ease.

Teller Cash Inventory:

    • Reduces out of balance occurrences

    • Keeps a detailed record of exactly what cash/coin was exchanged and the specific
       denominations

    • Saves your tellers time at the end of every day

    • Can be turned on/off by the teller (a new teller may need it, but an experienced teller may not)

Vault Balancing  

Most Credit Unions keep hand-written ledgers in their vaults to manually record all transfers. And those same entries are entered into a general ledger system. With Vault Balancing, teller drawers and vault balances are auto-updated with each transfer, ensuring that you always know the exact denominations in your vault, in each drawer, and any cash in transit.

Let the ease, speed, and accuracy of Sharetec’s streamlined and automated Cash Management service help your Credit Union find the perfect balance!

KDFCU1

We’d like to extend “Happy Anniversary” wishes to our friends at
Kemba Delta Federal Credit Union (KDFCU) of Memphis, Tennessee. KDFCU has been successfully utilizing Sharetec since 2006, and this month marks their 10th anniversary.

As a non-profit financial institution chartered in 1934, KDFCU has been serving the financial needs of Kroger employees and their families for more than 80 years. Maintaining safety and soundness, while safeguarding member assets, is a top priority as they strive to impact the lives of their members through education, counseling, and opportunities to improve their financial well-being.

While KDFCU’s goal is to ensure a happy and rewarding experience for their members, we seek to do the same for this exceptional credit union by continuing to serve their needs well into the future.

eServicesTN

$77 million CU sees 500% growth in eStatement & eNotices penetration
Winnebago Community Credit Union (WCCU) in Oshkosh, WI, wanted to improve their cost savings and operational efficiencies, as well as member relations.

Before WCCU switched to Sharetec’s Auto-Enrollment, only 32% of their members were using Online Banking, and only 16% of those members were using eStatements and eNotices. There are currently 96% of WCCU’s Online Banking members using eStatements and eNotices. That is a 500% growth and an annual savings of $14,500.

To read more, visit http://www.sharetec.com/images/pdf/CS-AutoEnrollment.pdf.

mobilepayment

POINT, CLICK, & PAY: Bill Pay their way with Allied Picture Pay
More and more consumers are making the move to mobile payments. Sharetec helps you stay ahead in the mobile market by helping you provide what your members expect from their credit union. Members simply "Point - Shoot - Pay"; Allied Picture Pay requires NO data entry and 99% of all images received are processed.

Mobile Bill Pay is projected to grow significantly and is emerging as one of the top two payment types. Visa's recent survey of Millennials aged 24 - 34 showed that in addition to using their mobile phones for passwords, work, pictures, money transfers, email, follow-up reminders, and scheduling appointments, 82% used their phones to make online payments.

Sharetec and Allied have teamed up so credit unions can offer their members more bill payment options.  Mobile Bill Pay allows members to pay any bill, anytime, anywhere, in seconds - all without having to write a check.

Benefits of Picture Pay

  • Picture Pay is easy on the user

  • Picture Pay is easy on you

  • It positions you well

  • Leads to increased customer satisfaction