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With Sharetec’s Web Member Services feature, your Credit Union can conveniently do double duty. This business tool enables you to offer both members and non-members the means to apply for loans through your Credit Union website. And as non-members apply for their Credit Union membership, they can simultaneously submit a loan application―making the online process twice as nice for applicants and Credit Unions alike. 

Sharetec’s Online Member Services application allows your existing members to apply for loans, shares, share drafts and even certificates of deposit online with ease. They simply sign into their home banking site and apply for their loan and/or share products of choice. And because non-members can apply for their membership, loans and share accounts concurrently, your staff and your potential members will both save valuable time. Once applications are completed, they are immediately sent to a loan officer or member services representative for review. Since the Sharetec application is online, loan officers and member services representatives will not have to re-key any of the information, which saves more time. 

With Sharetec’s unique customization capabilities, you can choose the look and feel of your online application page to set it apart from other sites. Your staff can select which products to feature for your applicants’ consideration, as well as how much information will be required through the application process. 

By taking advantage of the benefits and capabilities of Sharetec’s Apply Online feature, your Credit Union will have the potential to capture a larger share of the loan and the membership market—how’s that for double duty?

 

 

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Sharetec is inviting Sharetec Credit Unions to become contributors to our blog. We are looking for Guest Bloggers to share tips and resources with other Sharetec users. If you would like to express your ideas and thoughts that would be of importance to other Sharetec users, please email Megan today at This email address is being protected from spambots. You need JavaScript enabled to view it.. We would love to feature you!

Click here to see past blogs from other Sharetec users.

 

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The 2017 Annual Sharetec Users Conference is now upon us! We hope that you are enjoying this year’s spectacular schedule of events! As you participate in the many fun and educational opportunities with your fellow attendees, we ask that you please keep a “pictorial focus” in mind. We’re trying something new this year that can only be successful with your help:

Please add any Sharetec Conference photos you take to our Google photo location at: https://photos.app.goo.gl/1VEkwfJPGr6nPuen1 or email them to Rich Cook at This email address is being protected from spambots. You need JavaScript enabled to view it..

Once your Sharetec Conference pictures are added to this special folder, they can be viewed by Sharetec customers and used by our Sharetec team when marketing next year’s conference. 

Also, why not share your favorite Sharetec Conference picture from September 18th - 20th for a chance to win a gift card in our random drawing? Please send tweets and photos @_Sharetec with #SharetecConference17. 

Thank you for “saying cheese” and assisting us with our efforts to share Sharetec! Good luck and enjoy the conference!

 

 

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The 83rd KCUL Annual Meeting and Convention is nearly upon us! On October 11th - 12th, hundreds of League-affiliated and associated credit union CEOs, directors, supervisors and staff members will gather for this event at the Seelbach Hilton in Louisville, Kentucky. Are you ready to get the most out of this amazing opportunity for improvement, growth and Infinite Possibilities?

Sharetec is looking forward to seeing you at Booth #27 on our October 12th exhibit day, and to all that this great convention has to offer. We will be part of an extensive showcase of business partners and exhibitors waiting to share useful information geared towards your needs. The event will feature a comprehensive agenda of top-of-mind issues, as well as plenty of extras to keep attendees informed and entertained. 

We are anticipating a highly successful event, filled with so many great opportunities for financial institutions of all sizes. The motivation alone is always a great catalyst to jump-start credit unions as they identify strategies for increased growth and profitability and reach for a new level of success! 

Don’t miss your chance to meet our Sharetec representatives, who will share the best of what our innovative core processing system has to offer and immediately answer your questions. We’ll see you at Booth #27 on October 12th at the KCUL Annual Meeting and Convention!

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Cole McCollum with his wife and children


Guest Blogger: Cole A. McCollum, AVP & Compliance Officer at Louisville Metro Police Officers Credit Union


"Compliance is member service." I remember the first times those words resonated against my ear drums. I was sitting in a conference room in San Antonio during this Spring's CUNA Regulatory Compliance School. The speaker was trying to get us "psyched up" for the rigorous learning about to ensue. "This stuff is not meaningless," he remarked, "It is for the good of our members. Compliance is member service." I must admit, at first hearing my mind rejected the statement as overly idealistic. "Surely there must be more important things we can do for our members than worry about so many minute regulations," I thought. After all, Credit Union's exist – or ought to exist – for the benefit of their members.

The Oxford Dictionary defines a union as a "society or association formed by people with a common interest or purpose." From their humble beginnings over a century ago, Credit Unions have proved to be exactly this: groups of people formed around a common interest – the not-for-profit production of sound, trustworthy financial services for their members. How does compliance with NCUA and other government regulations serve this "common interest"?

Upon further consideration, I must pose the question: How does it not?

Digesting the conference speaker's words, a different opinion has formed in my mind. Why do regulations exist? No matter what commercial landscape is being considered, regulations exist to control and otherwise ensure sound, safe practices in accordance with the rules of law. Ideally, they are enacted for the betterment of commerce and the security of those engaging in it. To be sure, there are regulations in existence within Credit Union-Land which are overly scrupulous and needlessly binding. However, most are in place to bridge the gap between an ever more complex cyber-world and the needs of our members. With the development of new products and services and the constant advancement of financial technologies, our member's needs remain primarily unchanged. To ensure these needs are not overlooked and to maintain commercial soundness, regulations are enacted. A recent example will serve to illustrate this.

The Daily Loans: Interest report generated within Sharetec is a way for loan or compliance officers to review recent loan disbursements and ensure right interest rates are granted. During the recent training of a new loan officer, I pulled this month's report and perused it with her. While I rarely find any interest-rate discrepancies, I found two on this report. One case involved an interest rate higher than the member's credit should earn per our policy; the other, a rate lower than our policy mandated. In both cases, the Daily Loans: Interest report enabled me to bring these loans into compliance with our own internal policy and the pertinent regulations involving interest rates. In so doing I benefited both the member's involved and our Credit Union as a whole.

In conclusion, here a few brief take-aways:

  1. Inhabitants of Credit-Union Land: Don't despise the compliance officer! While sometimes nerdy and occasionally annoying, they are important parts of the member-service machine.

  2. Lowly Compliance Officer: Don't despair! Your job is important, and you are providing member service through the peculiar rigors of your work.

  3. Credit Union CEO's and Board Members: Implement whatever tools necessary to help your Credit Union manage the ever-changing seas of compliance. Choose an operating system that is user-friendly, adaptable, and easily appropriated for compliance needs. Specifically, consider the reports you are able to run and the ways in which these aid you in better serving your members (while simultaneously keeping your auditors happy). Perhaps check in with your compliance officer and garner feedback as to how he / she likes your current operating system.

Sharetec is a fantastic partner for our Credit Union. However, whatever operating system you use, ensure it helps your Credit Union manage compliance and consistently provide excellent member service.