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Lennox Employees Credit Union in Marshalltown, Iowa, experienced a devastating tornado that caused damage to the credit union and the homes and businesses of Marshalltown residents. While the CU was closed during this unexpected disaster, they were able to serve their members remotely with the help of Sharetec Service Bureau.

Pat Anderson, Vice President of Accounting for Lennox ECU, comments, “We were lucky and did not have nearly as much damage as those around us, with many of our members in desperate need of access to their accounts. Sharetec contacted us right away and were awesome in getting the Sharetec icon on my laptop so I could process ACH and Share draft returns while assisting members during this frantic time.”

Many credit unions today are not prepared for a disaster. In this case study, Pat Anderson, Vice President of Accounting for Lennox ECU, offers insight on what credit unions need to do moving forward to help ensure they will make it through any disaster that may come their way. To read the full case study, click below.

What Lennox ECU Learned from 'Catastrophic' Tornado