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When can my guest join me for meals/snacks?
When registering for conference if you paid for companion dining your guest is welcome to join you for all meals and snack breaks. This includes the Sunday evening cocktail reception, lunch Monday and Tuesday, dinner and entertainment at Knibbe Ranch on Tuesday evening, brunch on Wednesday, and snack breaks each day. Please refer to the Conference schedule for meal and snack break times. If you forgot to include your companion for meals during registration please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. as soon as possible.

What meals are included in my registration fee? Sunday evening’s cocktail reception, lunch on Monday and Tuesday, dinner Tuesday, brunch on Wednesday, and snack breaks. Breakfast will not be served.

What is the proper attire for Sharetec Users Conference San Antonio 2018? The average temperature in San Antonio during September is between 85-95 degrees. The cocktail reception Sunday evening will be indoors/outdoors. The attire for the cocktail reception is casual – no need for coat and tie. Tuesday night at the Knibbe Ranch is a relaxed event. Dinner, music, and dancing will be indoors, while the other events are outdoors. Leave your heels and wingtips at home! During the day you may want to bring a light jacket or sweater in case the meeting rooms are chilly. Pack comfortable shoes because there is a lot to do in San Antonio within walking distance.

When will my room be ready? Check-in time is 4:00pm. Rooms will not be ready before this time.

Do I need to sign up for classes? The only sessions that require advance sign-up are Hands-On Labs and Individualized Training. Emails regarding these opportunities will be sent out at a later date.

Is there a shuttle from the airport to the hotel? The hotel does not offer shuttle service. The hotel is approximately 8 miles or 15 minutes from San Antonio International Airport. Taxi fares range between $25-30.

How are we getting to Knibbe Ranch? Chartered buses will take us to the Ranch and return us to the hotel.

Where can I access free Wi-Fi? Complimentary Wi-Fi is available in the hotel lobby and public areas. High Speed Internet access is available for $12.95 a day. Enhanced High Speed access (video streaming, video chat, etc.) is available for $17.95 a day.

What is there to do in San Antonio? Tons! San Antonio has something for everyone. Check out some of the local attractions by clicking here.

Will we have to wear a wristband and wear our name badge at all times in San Antonio? Extra security measures are needed at this time, but please wear your name badge daily.